Current turnaround time for made-to-order item is 3 to 4 weeks as we deal with Covid19 related shipping delays from material suppliers and slower courier shipping times for international orders.
Made-to-order items take up to 3 weeks before they’re ready and shipped out as it involves working in wax/resin, casting metal, setting stones, polishing and other processes to finish your piece. I’ll do my best to make and ship out items sooner without rushing.
Note: Custom design orders (items not listed, bespoke designs or those requiring design customization) will take an additional week or two as it will involve designing, prototyping in wax and iterations to get the final piece right. You will be updated throughout the process.
Rush Orders : If you require a rush order or need an item delivered by a certain date, please inquire with me first before placing your order. I do accommodate rush order requests if possible. However, there may be additional charges depending on your chosen design and requested turnaround time in order to cover for rush shipment fees from stone/material suppliers or for overtime labor.
Ready-made items are shipped out within 1 to 3 business days after payment is received in full.